Chesterfield GP Practices have joined together to provide all our patients with Extended Access to appointments from 8:00am until 8:00pm on weekdays and from 8:00am to 12:00pm on weekends.
Outside of our usual opening hours, patients from Royal Primary Care Chesterfield will have access to evening appointments between 5:00pm and 8:00pm on weekdays and between 8:00am and 12:00pm on weekends at Avenue House Surgery and the Brimington Surgery
Each practice in the area is allocated a set number of appointments each day to ensure fair access across Chesterfield.
You will be able to make appointments to see:
Advanced Nurse Practitioners
Health Care Assistants
Our reception team will be able to offer you extended access appointments on the day or up to 2 weeks in advance.
If your appointment is with a clinician from another practice, they will have access to your electronic medical record for the duration of your appointment, and you can expect to receive the same quality of service and care as you would from a clinician employed by the practice. Clinicians employed by other Chesterfield practices will only have access to your medical record on the day of your appointment, and all contributing practices and clinicians have signed data sharing and confidentiality agreements to ensure the safety and security of your personal information.
When We Are Closed
If you need to see a doctor urgently when the surgery is closed please phone 111. You will be put through to Derbyshire Health United who provides the ‘out-of-hours’ service on behalf of Derbyshire County CCG. They will pass a message to the Doctor on duty who may phone you to assess your problem. You might be asked to attend the out-of-hours clinic at Ashgate Manor, or receive a home visit.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency.
Once a month the Practice is closed for an afternoon of training, this is called a QUEST session. These are important opportunities for staff training and are fully supported by the CCG. Training is for all staff members and covers clinical and non-clinical topics. On a QUEST day all the practice buildings will close at 13:00 and the telephones will be switched over to the out-of-hours providers Derbyshire Health United.